An employee’s NPS is influenced by several organizational and individual factors. As you work to improve your employee experience and build customer loyalty, you need to measure how employees feel about everything from managers and peers to benefits and policies. Also, a high employee NPS allows you to maximize your bottom line while ensuring that your employees have a positive work experience. To get there, you must know what makes an employee feel satisfied in their job — and what can make them unhappy.
What does the eNPS calculator show?
The calculator used to calculate the employee NPS score is an online tool that calculates employee scores between 0-100 (0 meaning worst score possible and 100 meaning best possible score). This calculator can measure company, employee, and the overall score.
Many things will affect your eNPS. We have narrowed them down to 11 important points.
1. TRAINING AND DEVELOPMENT:
3. DIVERSITY AND INCLUSION:
4. HUMAN RESOURCE MANAGEMENT:
10. OPEN CUSTOMER SERVICE:
11. EMPLOYEE REVIEWS: